Avaya CRM Integration
If you are looking for integration into your existing CRM, database, or
customer relationship management software you have came to the right place.
Avaya
's open architecture allows you to integrate with
open standard CRM and database solutions. This increases employee
productivity, customer satisfaction, speed to assist customers, increased
customer awareness and better tracking.
No matter which phone system you select we can ensure your CRM product is
capable of integrating with your existing CRM software.
Contact our sales and support design center for more details 847-440-8660.
Some powerful applications include:
Microsoft CRM
Screen pops to database
Screen pops to Outlook
Dial by database
Dial by Outlook
Update notes in your CRM or database
ACT, Goldmine and Maximizer support with IP Office and Phone Manager PRO
IP Office TAPI license for all other servers that need TAPI integration
AES Enterprise Class Server
Caller-ID popping
Auto updates of notes field
And more...
Other Keywords
TAPI
TAPI Server
TAPI License
PhoneManagerPRO
Caller-ID Pops
Screen pops
Voicemail interaction
Database dip
ODBC
Text to speech
Update
Callback
Dial from Outlook
Modular Messaging
Unified Messaging
Unified Communications
Objectworld