Avaya 9640
Avaya ACE SMB Silver
847-440-8660
G450
Get Converged!
Avaya Communication Products:
 Avaya Partner ACS System
 Avaya Partner Small Office Edition (SOE)
 Avaya Quick-Edition
 Avaya IP Office Small Office Edition (SOHO)
 Avaya Merlin Magix
 Avaya IP Office
 Avaya Communication Manager S8300
 Avaya Communication Manager
 Avaya Media Servers
 Avaya Media Gateways
 Avaya S8400 (formerly known as S8100)
 Avaya S8500 (also Avaya S8510)
 Avaya S8700 (Avaya S8710, S8720, S8730)
 Avaya IG550 Integrated Gateway
 Avaya G250 Media Gateway (G150 Gateway)
 Avaya G350 Media Gateway
 Avaya G700 Media Gateway
 Avaya G450 Media Gateway
 Avaya G650 Media Gateway
 Avaya G860 High-Density Trunk Gateway
 Other Avaya Communication Products

 Avaya Voicemail Solutions
 Avaya Telephone and Deskphones Devices
Unified Communication
Voicemail to Email and Email Integration
Speech Access
Home Worker Solutions
Remote Office Solutions
Text to Speech
Call Recording
Conference Bridges
IVR (Interactive Voice Response) & eIVR
CRM Integration
VPN Options:  Connect remote workers!

Web Collaboration
Converged Communication Systems is a premier Avaya partner sales, services, support, and maintenance provider for business telephone systems and data networking products. We specialize in Avaya Communication products, however work with many other phone system and data product manufacturers to provide a complete solution based around your business needs. For more information call our centrally located Avaya Chicago based support center at (847)440-8660.  Also, visit our headquarter website for more information at http://www.convergedsystems.com/.
One XOne X
9640
Partner
G450
IPOffice400
IG550
IPDECT
Meet Me
Chicago Headquarter CCS Avaya Support Group
Nationwide Sales and Support: (847)440-8660
Email us at support@convergedsystems.com
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Avaya Service, Support, & Installation
Avaya Communication Installation & Implementation
Avaya Communication Service & Support
Avaya Communication Maintenance Programs
Phone Service
VoIP Phone Service
SIP Phone Service
Phone Service
Voice T1 Service (PRI)
Size
Phone Service
Bundled Voice Services
Internet Service
Data T1 Service
MPLS Service
Point-Point T1 Service
Home Worker Service
Internet Service
IP Telephony
Multisite Networking
Avaya One-X Mobile
VoIP Service Provider
VoIP PC Softphone
Avaya VoIP Hardphone & Deskphones
VoIP Trunking & SIP Trunking
Avaya SIP Deskphone & Hardphones
SIP Service Provider
IP Solutions for Small Businesses
IP Solutions for Small Businesses
IP Solutions for Large Enterprises

Mobile Gateways
IP Mobility Options
Partner 18D
Avaya CRM Integration
If you are looking for integration into your existing CRM, database, or customer relationship management software you have came to the right place.  Avaya's open architecture allows you to integrate with open standard CRM and database solutions.  This increases employee productivity, customer satisfaction, speed to assist customers, increased customer awareness and better tracking.

No matter which phone system you select we can ensure your CRM product is capable of integrating with your existing CRM software.

Contact our sales and support design center for more details 847-440-8660.

Some powerful applications include:
Microsoft CRM
Screen pops to database
Screen pops to Outlook
Dial by database
Dial by Outlook
Update notes in your CRM or database
ACT, Goldmine and Maximizer support with IP Office and Phone Manager PRO
IP Office TAPI license for all other servers that need TAPI integration
AES Enterprise Class Server
Caller-ID popping
Auto updates of notes field
And more...


Other Keywords
TAPI
TAPI Server
TAPI License
PhoneManagerPRO
Caller-ID Pops
Screen pops
Voicemail interaction
Database dip
ODBC
Text to speech
Update
Callback
Dial from Outlook
Modular Messaging
Unified Messaging
Unified Communications
Objectworld