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Avaya Communication Products:- Avaya Partner ACS System
- Avaya Partner Small Office Edition (SOE)
- Avaya Quick-Edition
- Avaya IP Office Small Office Edition (SOHO)
- Avaya Merlin Magix
- Avaya IP Office
- Avaya Communication Manager S8300
- Avaya Communication Manager
- Avaya Media Servers
- Avaya Media Gateways
- Avaya S8400 (formerly known as S8100)
- Avaya S8500 (also Avaya S8510)
- Avaya S8700 (Avaya S8710, S8720, S8730)
- Avaya IG550 Integrated Gateway
- Avaya G250 Media Gateway (G150 Gateway)
- Avaya G350 Media Gateway
- Avaya G700 Media Gateway
- Avaya G450 Media Gateway
- Avaya G650 Media Gateway
- Avaya G860 High-Density Trunk Gateway
- Other Avaya Communication Products
- Avaya Voicemail Solutions
IP Telephony
- Multisite Networking
- Avaya One-X Mobile
- VoIP Service Provider
- VoIP PC Softphone
- Avaya VoIP Hardphone & Deskphones
- VoIP Trunking & SIP Trunking
- Avaya SIP Deskphone & Hardphones
- SIP Service Provider
- IP Solutions for Small Businesses
- IP Solutions for Mid-Sized Businesses
- IP Solutions for Large Enterprises
- Mobile Gateways
- IP Mobility Options
Unified Communication
- Voicemail to Email and Email Integration
- Speech Access
- Home Worker Solutions
- Remote Office Solutions
- Text to Speech
- Call Recording
- Conference Bridges
- IVR (Interactive Voice Response) & eIVR
- CRM Integration
- VPN Options: Connect remote workers!
- Web Collaboration
Other Keywords
- IP Office Techs
- IP Office Careers
- IP Office Programmers
- VoIP Techs
- VoIP Careers
- VoIP Engineers
- CCNA, CCIE, CCVP, ACE, ACS, ACA, MSCE
- Definity Techs
- Avaya programmers
- Avaya installers
- Avaya managers
- ACM techs
- IT managers
- Telephony specialists
- UM specialists
Avaya CRM Integration
If you are looking for integration into your existing CRM, database, or customer relationship management software you have came to the right place. Avaya's open architecture allows you to integrate with open standard CRM and database solutions. This increases employee productivity, customer satisfaction, speed to assist customers, increased customer awareness and better tracking.No matter which phone system you select we can ensure your CRM product is capable of integrating with your existing CRM software.
Contact our sales and support design center for more details 877-598-3999.
Some powerful applications include:
Microsoft CRM
Screen pops to database
Screen pops to Outlook
Dial by database
Dial by Outlook
Update notes in your CRM or database
ACT, Goldmine and Maximizer support with IP Office and Phone Manager PRO
IP Office TAPI license for all other servers that need TAPI integration
AES Enterprise Class Server
Caller-ID popping
Auto updates of notes field
And more...