Chicago Headquarter CCS Avaya Support Group
Nationwide Sales and Support: (847)440-8660
Email us at support@convergedsystems.com

Target Business Size:  0-36,000 Users
Extension Type Available: 
Wireless, Digital, Analog, VoIP & SIP Telephones
Trunk Type:  POTS, DID Trunk, T1 Trunks, SIP Trunks, VoIP Trunks, Fiber
Offer:  The Avaya Communication Manager software is the most powerful and flexible enterprise class call processing software on the market today.  Formerly known as Definity then Avaya Multivantage, the ACM software has evolved and continues to evolve and is in its CM5.1 release.  ACM software is loaded up on one of the enterprise class media servers (S8100, S8300, S8400, S8500, or S8700) and the gateway of choice is added (G150, G250, G350, G450, IG550, IP600, G650, G700) to handle traditional dialtone like analog trunks and voice T1 as well as digital, analog and IP endpoints.
Avaya is leading the industry in call processing software and spotlighted when it comes to call center, contact center. unified communication applications and more.  You can purchase additional applications to give your business a complete solution like the following:  BCM (basic call system management), CMS (call management system), CIE (contact interaction express), CCE (contact center express), CC (contact center), visual vectoring, VAL (voice announcement over LAN for delayed queue messages), Interactive voice response, unified communication, modular messaging, speech access, One-X Mobile extension to cellular (EC500), meet me conferencing, meeting exchange web collaboration and more.   Contact the CCS sales and design center at 847-440-8660.