Converged Communication Systems

Converged Training Centers and Our Corporate Training Programs

Converged Communication Systems, LLC, provides premier corporate trainings remote and onsite to provide end user and administrators with easy to grasp information on how they can use the technology to the best of its ability. If you purchase a phone system, data product, or application, we fully train your organization on how to use this tool. Onsite and remote training is available. The CCS Support group also offers at no extra charge customized guides that your business can use and that drill down to the specifics of how your business will use that technology since all companies are different.
Converged Training Centers: HQ Evanston, IL
Converged provides free monthly training seminars to current CCS maintenance customers reviewing product feature functionality and innovations so you can stay in touch with administrative tools on your system as well as stay in touch with the flexibility you have in your communication system. Contact krubin@convergedsystems.com for more information about upcoming training seminars. Or ask about our paid seminars or one-on-one training sessions for the most advanced applications and technical knowledge transfer seminars.

Converged Avaya Certifications

Converged Communication Systems, LLC, is a premier Avaya certified BusinessPartner based in Chicago with nationwide sales and support services. Converged is in the top 1% of Avaya partners nationwide who are fully certified to sell, support, and maintenance Avaya products.
Some of the Avaya certification we hold are:
Silver Partner: Avaya's recognition that we are aligned with Avaya to sell, support, and maintenance while maintaining a high level of customer excellence.
Avaya Certified Expert (ACE): The highest level of technical certifications available from Avaya Communications. We also hold ACA and ACS certifications.
SMB Expert Partner: Avaya's recognition that we are aligned with the Avaya SMB division to sell, support, and maintenance Avaya SMB products (small to medium business).
ECG Partner: Avaya's recognition that we are aligned with Avaya ECG division to sell, support, and maintain Avaya ECG or enterprise class solutions. Includes Avaya Media Servers and Media Gateways as well as advanced applications like Modular Messaging.
IP Office Certified for All Levels: This includes advanced applications like Compact Contact Center (CCC).
Beta Site Program: We are a member of the beta site program for selected Avaya products.

And much more...We hold even more certifications and authorizations in the Avaya world as well as with other third party vendors like Multitech, Objectworld, Spectralink, etc...

Contact Kevin Rubin krubin@convergedsystems.com at 847-440-8622 for more details on upcoming training and events or to be placed on the CCS tech tip bulletins.

Avaya Service, Support, & Installation

• Avaya Communication Installation & Implementation
• Avaya Communication Service & Support
• Avaya Communication Maintenance Programs